Baldrige Performance Excellence Program

2015 Baldrige Award
Photo taken in Baltimore, MD 4/3/2016 during the 2015 Malcolm Baldrige Awards Ceremony. (From left to right) Undersecretary of Commerce for Standards and Technology and Director of the National Institute of Standards and Technology Willie E. May; Baldrige Foundation Chairman George Benson; MidwayUSA President Matt Fleming; MidwayUSA Vice President of Quality Management Systems Deanna Herwald; U.S. Deputy Secretary of Commerce Bruce Andrews

The purpose of this site

This site was created and is managed as a free service by MidwayUSA, a 2009 and 2015 recipient of the Baldrige Award. We consider the Baldrige community to be one of our Key Communities and this is our way of sharing what we have learned during our continuing Baldrige journey. We will be eligible and plan to submit our next application in 2021. The principle content of this website is a series of ‘White Papers’ and Power Point files that explain our thinking about the most important aspects of the Baldrige Criteria. We continue to update and add to our base of knowledge. While we do claim ownership of this information, we encourage everyone to use it on a ‘non-commercial’ basis to deploy the Baldrige Leadership and Management Principles to every community in America. Please feel free to contact us if you would like to visit our facilities in Columbia, Missouri, or if you just have a question.

Power Point Presentations

Benefits of Baldrige

Organizational DNA

Organizational Profile

Category 1 - Leadership

Category 2 - Strategy

Category 3 - Customers

Category 4 - Measurement, Analysis, and Knowledge Management

Category 5 - Workforce

Category 6 - Operations

Category 7 - Results